Guides
Bed-to-bed
Throughout the journey the patient stays under the crew’s care: from the origin bedside to handover at destination.
What this means for you
We do not leave the family to “sort out” airport or border segments alone when the mission includes those stages.
Monitoring matches the ambulance / escort level chosen at assessment.
There may be planned medical stops (fuel, crew change, flight connection) — we explain them beforehand.
What happens on the road
- Formal pickup from the origin team (including ongoing treatments).
- Monitoring and care en route, as planned.
- Junctions (airport / another vehicle) when the mission requires them.
- Short updates to the family contact at key stages.
Guidelines and legal frame (briefly)
- Continuity of care during transfer is a core principle in clinical guidance: one treatment thread, not unplanned breaks.
- The crew must be able to manage foreseeable emergencies for the estimated mission duration.
- Transport documents and clinical notes travel with the patient.
- If the condition worsens, priority is stabilisation and, if needed, diversion to the most suitable hospital — with the family informed.
How you can help during the mission
- One family spokesperson for phone calls.
- Availability for quick decisions (e.g. hospital change).
- Minimal, labelled luggage that does not block care.
- Understanding that the crew focuses on the patient, not tourism.
General information based on good practice in medical transfer: assess before transfer, continuity of care, clear handover. It does not replace a physician’s assessment.